Payment & Cancellation Policy - Advanced Training

Payment Policy

Invoices are created and emailed when the student is checked into the training course on the first day of the advanced training class.

All advanced training invoices are payable by check or credit card*.  Payment must be received at least 30 days prior to the start of the course or your seat may be given to a paying customer on the waiting list.

*3% convenience fees are applied to all credit card transactions

Cancellation Policy

Due to limited seating, we request you cancel at least 45 days before a scheduled class start date.  This allows us time to find a replacement for your seat.

• Written cancellations received 45 days or more prior to the course start date will receive a full refund less a processing fee (see below).
• Written cancellations received less than 45 days but at least 30 days prior to the course start date will receive a 50% refund.
• All cancellations received less than 30 days from the course start date will NOT receive a refund or credit.
• Substitutions are acceptable at any time.  Please contact the CATO Training Coordinator at dharrington@catotraining.org to process your substitution.

Cancellation Processing Fee

The following fees apply to all cancellations involving a full refund of the course tuition price.